Return Policy

Merchandise purchased must be returned in their original condition (new, unused, unwashed, and unaltered) with tags attached, must be returned within 30 days of the ship date found on the packing list.

Please include the Return Form to ensure timely processing. Refunds will be issued based on the original form of payment. Please allow up to 28 business days from when we receive the items for your account to be refunded. We will send you an email once we have completed the refund process. Items purchased outside of the United States are not eligible for returns. There will be restocking fee of $5.00. Please follow the return instructions. We will refund your original form of payment (excluding shipping charges and restocking fee) when we receive the return. Customer is responsible for return shipping charges.

Return address:

Coolmix Returns

217 E 70TH ST 1595

NEW YORK, NY 10021